Small Business Systems.

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Welcome to the #1 website for helping small to mid-size business owners create customer-pleasing, waste-removing, profit-boosting business systems and processes.


With Box Theory™ All-In-One Software You Can:

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Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

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Make Money as a Business Systems Advisor

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W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."

The Systems Thinker Blog

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Cause and Effect: Your Business Results are Exactly What You Deserve!

The Law of Cause and Effect governs all business outcomes. To change an effect or result you have to change the cause.

With that thought in mind, consider this profound statement by Rick Shefren, online marketing guru.

"Your business is perfectly designed for the results you are getting."


With all the plans, strategies, goals, innovations, business practices, and culture that make up your organization, you are getting exactly the results that your business systems and processes are currently capable of producing.
 
In addition, the amount of demand for your product or service accurately represents the perceived value you bring to the marketplace. And your bottom-line earnings are a precise reflection of how well you execute your business strategy.

In other words, in the free-enterprise system we pretty much get just what we deserve (discounting natural disasters, government intervention, and other things out of our control).


Cause and Effect
There is Only One Way to Improve Results

Two old sayings come to mind:

“If you always do what you’ve always done, you’ll always get what you’ve always got” (attributed to Mark Twain). And...

“The definition of insanity is to doing the same thing over and over again and expecting different results” (attributed to Albert Einstein).

The brutal fact is this: To get better results you must improve the design and execution of your business systems and processes
AT THE DETAIL LEVEL. There is no other way!

Once again, “your business [systems and processes] are perfectly designed for the results you are getting.” To get better resuts, keep on improving!


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