In the Deep Space Nine episodes of the American television series, Star Trek, we become acquainted with an extraterrestrial race known as the Ferengi. These shrewd and ultra- capitalist traders are obsessed with profit, and will use any...Read More

  “You are surrounded by simple, obvious solutions that can dramatically increase your income, power, influence and success. The problem is, you just don't see them” (Jay Abraham, marketing consultant) . Let’s talk about a...Read More

  After World War II, business leaders in Japan developed a strategy to become more competitive and profitable. Since then, “Kaizen” (change for the better) is widely practiced in businesses around the world. It is commonly referred to as ...Read More

  A Frenchman, count Gaston de Chasseloup-Laubat set the first land speed record December 18, 1898 at a dizzying 39 miles per hour. Recently, an Austrian daredevil, Felix Baumgartner, jumped from twenty-four miles above Earth, breaking the...Read More

  It was Christmas Eve, 1914. The German soldiers had just retreated from another futile attack. The day was cold and wet. The trenches were filled with mud, blood, and the bodies of friends and enemies. A heavy snow began to fall. The...Read More

  “All wealth is based upon systems” (Dan Kennedy, author and marketing coach). Becoming an expert at developing effective business systems and processes will put more money in your pocket than anything else you can...Read More

  The holidays are upon us and with them come many traditions. What are your Thanksgiving traditions? My thirty-five year old son plays "turkey football" every Thanksgiving morning with his high school friends. Do you serve the customary...Read More

  My kids have all left home so my wife and I recently built a downsized home at Thanksgiving Point, Utah. Everyone knows that building a house can be a painful process. Like all customers, I was primarily interested in four things— quality...Read More

  Calculating a business break-even point is not difficult. However, there are a few things you need to know in order to make it as accurate as possible. As a review, your monthly break-even point is reached when your gross sales...Read More

  Many small-business owners do not have formal job descriptions. Big Mistake! A job description is more than just a list of things an employee should do. As important as that is, the job description is also the primary tool used to fit...Read More

  The primary purpose of the WOW Factor is to attract, convert, and retain customers. In my last article, we talked about applying this quality to the business systems that affect your external customers . In this article, we will talk...Read More

  Occasionally, I like to ponder on the words of people who truly understand the “nuts and bolts” of business operations , and how to get exceptional results. I especially like statements that bring new insights to Systems Thinking . Below...Read More