Business Systems and Processes.

The Systems Thinker Blog

3 Ways to Increase Business Efficiency Today!

Delight your customers and put more money in your pocket by speeding up your business systems and processes.

Greater Process Efficiency

Research shows that the actual time required for making a product or providing a service is about 5% of the total elapsed time (Competing Against Time, George Stalk).

For example, a one-hour photo service only spends three minutes to process your prints. The week you are told it takes to approve your new building permit actually takes two hours; the rest of the time the application is sitting on someone’s desk waiting to be worked on. There is a lot of idle and wasted time in most business operations, including yours!

The same research revealed that companies that reduce the cycle time of their processes—the steps from beginning to end—”enjoy growth rates three times the industry average with twice the profit margins.” When process speed goes up, and lead-time goes down, you make more money and create happier customers.

Here are three things you can do today to speed up your business systems and processes for a better profit margin.

1. Eliminate Bottlenecks

Bottlenecks are easy to spot. For example, eliminate in-baskets that are full, or items stacked up in a cue or on a pallet. Focus on the weakest step in the process and elevate its performance. Hint: It’s usually a system problem, not a people problem.

2. Eliminate Tasks that Don’t Add Value

Eliminate processes that don’t provide value. The customer does not want to pay for any wasted time—either should YOU. Look around for idle time, poor workflow, incorrect processing, unnecessary movement or handling, the build-up of inventory, and so forth. As much as possible, stop doing the things that don’t benefit customers and don’t make you money. A careful inspection will surprise you!

3. Eliminate Rework

Improve the output quality of your business systems and processes to eliminate rework. Every process has errors—even in the office. Are your errors under one percent, or do you know?

I worked with a company that had frequent invoicing errors. The business owner had no idea. A lot of wasted time was spent by the sales and accounting departments reworking invoice problems with customers. (The actual lost money and goodwill from the mistakes was enormous, but that’s another blog.)

Fewer errors and rework will increase speed and the sales throughput of your business. Remember, the cost of rework comes directly off your bottom line!

Find the Root Cause

Each of these tactics requires evaluating the steps in your core business systems and processes. Drill down to find the root problem and fix it! A small improvement in process efficiency will pay big dividends over the course of a year.

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

Get Free Information for Creating Better Business Systems and Processes
Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."