Business Systems and Processes.

The Systems Thinker Blog

System Innovation Drives Breakthrough Success!

Mini-Course Day 3: “Fast Start to Systems Thinking”

Many business experts will tell you that innovation is at the heart of every exceptional business. What is innovation? It can be a new invention, technology, process, or business concept. However, most of the time, it is a significant variation or improvement to something that already exists. It is the skill of developing the new “best solution”—from the customer’s point of view.

“A business has two purposes: marketing and innovation” (Peter Drucker, business authority).

Innovate Your Systems and Processes

Your entire business is your product; it consists of a network of interrelated and interdependent systems and processes. Continual innovation at the system level is the key to your success. You don’t have to come up with a new technology, but you may come up with a customer-care system that blows your competition away.

FedEx was the first to develop a remarkable system for delivering packages overnight. COSTCO created a compelling customer-service system that allows people to return merchandise for any reason. McDonald’s developed a system for producing the same fast-food menu anywhere in the world by entry-level workers. All three took something ordinary and made it into something extraordinary by innovating remarkable business systems and processes. They differentiated themselves, and so can you!

In a two-hour documentary called “The Rise of Walmart,” a regional manager said, “We get up every morning running scared, trying to figure out ways we can improve.” Most of Walmart’s improvements come in taking cost out of the business. An unrelenting focus on improvement is what has made Walmart one of the great American success stories.

“Four goals of improvement: 1) make things easier 2) better 3) faster and 4) cheaper” (Shigeo Shingo, industrial engineer).

Continuous System Improvement Drives Success

Simply put, when you get up every morning—when you are working on the business—engage your mind in ways to improve your organization. Let a philosophy of “continuous improvement” infuse your business culture, driving people and operations to better performance.

The continuous and unrelenting focus on improving business systems and processes is the only way to develop excellence in people, products, and organizations, AND the only way to increase customer loyalty, profitability, and growth. To have a results-driven culture requires “pig-headed” determination and discipline to make each day better than the day before.

Improvement will follow your discovery and application of the laws, principles, and best-practices that govern the results of your business operations. You can learn these laws and principles in my eCourse, “Box Theory™: Double Your Profit with High-Performance Systems and Processes.”

However, that’s only the beginning. You can also apply the laws and principles using our powerful software tool, Box Theory™ Gold. This amazing product will guide your system-building activity so that you do it right—AND IN HALF THE TIME! I invite you to check out this one-of-a-kind software program today. (Discover if Box Theory™ Software is right for you)

When you roll up your sleeves and go to work, you’ll discover there are only two ways to improve anything. Tomorrow we will talk about the first of those ways.

Return To Table of Contents
Mini-Course, “Fast-Start to Systems Thinking”

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

Get Free Information for Creating Better Business Systems and Processes
Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."