Business Systems and Processes.

The Systems Thinker Blog

A Small Business Built By Adversity!

After forty-five years, I can say the life of an entrepreneur—the life you and I chose—is rarely easy.

The moment we begin our enterprise, unrelenting forces start into motion to drive us out of business. We face slumping economies, cost increases, customers who don’t pay their bills, government red tape, high taxes, unproductive employees, competition, obsolete inventory, cash-flow headaches, constant demand for new and better products, and a myriad of other challenges.

If this doesn’t describe your business, and things are going pretty well now, just wait! Changing business cycles guarantee that you too will one day have most of these “character-building” experiences. Adversity will likely become your constant companion!

Overcoming Adversity - Wheelchair Climber

The Greatest Challenge for Many

In a slumping economy—or even when the economy is good—one of the great challenges of small-business owners is acquiring and retaining loyal customers. The statement in the movie Field of Dreams, “If you build it, they will come,” just ain’t so for most of us.

The brutal reality is that most people don’t want your product or service, don’t have the money to buy it, or aren’t even interested in hearing about it. If they won’t pay the price you need to sell it for, you don’t have a market. If they won’t take the time to listen to your pitch, you are invisible to them. If they listen but aren’t impressed, you can say good-bye to that sale.

Among those few who might consider your product or service, most will never have your offer enter their conscious mind. The advertising noise is so loud, the communication barriers so high, the competition so stiff, and the choices so many, that the odds of you getting the business are pretty unfavorable!

However, you must learn how to weather the storms of hardship, misfortune, and adversity, because they never end—thankfully. Yes, thankfully! You see, the very process of overcoming hard times is the process that will enable you to build a lasting enterprise. It is a process that will help you discover the extraordinary character that is within you!

J.C. Penny said, “I would never have amounted to anything were it not for adversity. I was forced to come up the hard way.”

Three Important Truths

Truth #1: Small-business owners who persist with courage and determination are a class of heroes in this country—providing wealth and opportunities for millions. I, for one, feel that we should give all the support we can to these unsung heroes—AND THAT INCLUDES YOU!

Truth #2: The entrepreneurial endeavor takes vision, discipline, and perseverance. It is plain hard work, and precious few things come easily. Growing a successful business is like the movie star who becomes “an overnight success” after twenty years. A favorite quote of mine from Jim Collins, author of Good to Great, describes the way it happens for most of us.

“The best companies never transform to greatness in ‘one fell swoop.’ There is no single defining action, no grand program, no one killer innovation, no solitary lucky break, no miracle moment. Sustainable transformations [to greatness] follow a predictable pattern of build-up and breakthrough. Like pushing on a giant heavy flywheel, it takes a lot of effort to get the thing moving at all, but with persistent pushing in a consistent direction over a long period of time, the flywheel builds momentum, eventually hitting a point of breakthrough.”

Truth #3: This transformation to greatness requires steady dedication to the development of effective business systems and processes. These same systems also help you withstand setbacks, pull out of slumps, and endure never-ending adversity on your upward climb to success.

Systems Thinkers are quick to adapt to changing and challenging circumstances. Why? Because they have a better understanding of how things work, and why they stopped working. They know how to zero-in on a problem with laser precision, and then fix it.

A Business That Lasts

The best-run companies are always in demand—even during difficult times. Marginal companies—those without good business systems and processes (including marketing and sales systems)—come and go. During rapid growth periods, seat-of-the-pants operations and jerry-rigged business systems fail under stress. This is an underlying reason many small businesses fail!

I want to help you develop a company that will endure. The application of true principles—system-building principles—is the best way, and the only way, to do it right.

Begin today to build a business that not only survives but is healthy and prosperous during challenging days ahead!

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."