Business Systems and Processes.

The Systems Thinker Blog

Business Systems are Your Remedy for Frustration!

Recently, I sat near a man and two women in a Subway Restaurant who were having a business lunch together. Their voices and their blood pressure were raised. I’m sure the people around could hear everything they were saying. It was pretty much a rant about their boss and work environment. With each stated frustration, I couldn’t help identifying the faulty business system that was the root cause (the burden of a Systems Thinker).

Frustrated Man

The business owner is apparently unaware of the incredible frustration his or her employees are experiencing. My guess is that customers have similar feelings. Although the owner may be oblivious to the cause of the problems, he or she likely has a sense that things aren’t going well.

Frustration usually hits me in the gut first; I feel it before I think about it. How about you?

A Symptom of Deeper Problems

Feelings of frustration happen to some degree in every organization; however, this reaction is merely a symptom of deeper business problems—problems that cost money, drive away customers and employees, and create a negative company culture. An undercurrent of constant frustration is the sign of a sick company.

Frustration exists when there are recurring events over which you feel little or no control. Control can be restored—and undesirable patterns eliminated—by installing effective business systems. How many of the problems, obstacles, or frustrations listed below do you have?

  • Your customers complain, don’t re-order, or drift to competitors.
  • There is too much inefficiency, waste, rework, or returns.
  • You can’t seem to hire or keep good people.
  • Workers aren’t productive or motivated; labor costs are high.
  • You don’t have accurate or timely financial information.
  • You don’t know your true costs; profit is lower than expected.
  • Accounts receivable collections are slow.
  • Your cash flow is poor, hard to manage, and stressful.
  • You don’t have enough working capital for new people, equipment, or inventory.
  • Your advertising isn’t working; sales are down.
  • Your business environment is disorganized, untidy, or chaotic.
  • You’re the only one who can do the work right.

Find the Cure

These and other frustrating problems take hard-earned money out of your pocket every day. Amazingly, they all reflect the same underlying problem—a problem you can cure!

Running a business is not easy, but constant frustration takes away all the fun and satisfaction. Frustration and its accompanying side effects—ulcers and headaches, anger, blaming, and low employee morale—is a business cancer that can only be cured with systems therapy.

What is the greatest frustration you have with your business operation? Go ask employees or customers what frustrates them about your company? Face the brutal facts and then create high-performance business systems to cure the patient.

There is no other way!

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."