Business Systems and Processes.

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Could Your Hiring System Use This Valuable Component?

Your entire business is a system, and people are its most important components.

Jim Collins, author of Good to Great said, “Those who build great companies understand that the ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people.”

Now Hiring

Mis-hires are Expensive

In recent years, studies have provided shocking information about the high cost of hiring the wrong person. Mis-hires are every expensive. Some analysts estimate a cost of three to six times a person’s base salary, and double or triple that for managers and executives. The right or wrong hire can make or break a small business!

So, if you don’t have time to create an effective hiring system, expect to waste far more time overcoming the consequences of a mis-hire!

In my experience, few small-business owners actually have a formal system in place to ensure they attract, select, promote, and retain the best and the brightest. Your hiring system should have several subsystems, each leading you closer to the perfect candidate.

  • Do you have an advertising system that attracts the right people?
  • Do you have a screening system for quickly eliminating all but the most qualified candidates?
  • Do you have an interviewing system that reveals insightful and crucial information?
  • Do you have an evaluation system for grading and comparing candidates?

You can find best practices for hiring in books and articles on the Internet. If you do much hiring, this business system will have a significant financial impact on your company. Remember: The full cost of a mis-hire is not always apparent, but it is real, and it is expensive!

Try This Component

Let me share with you a nifty component of a hiring process that will get you better results.

One savvy business owner I’m acquainted with created a step-by-step hiring system that includes a “Hiring Packet.” The red 9”x12” envelope contains all the forms—component documents—necessary for a candidate to go through the company’s entire hiring process.

The packet includes an employment application, a telephone interview form for a secretary/receptionist to screen applicants, a job description, two manager questionnaire/evaluation forms for interviews, W-4 and I-9 government forms, an employment agreement, and a 30-day-after-hire evaluation form. The envelope also includes information about the company and a copy of employee policies that are given to the candidate to read. The person’s resume and references are added to the packet along the way.

Once a Hiring Packet is started for a person, it travels through the process and remains active until the 30-day evaluation is complete. Documents are then put into the employee’s permanent file.

A Hiring System That Works

This Hiring Packet is the central piece of an outstanding hiring system. You can, of course, alter what is in the packet to suit your needs. This component standardizes the hiring process, saves a great deal of management time, and helps ensure that the best candidates are hired.

Could your hiring system be improved? Would a Hiring Packet be helpful? Get someone to gather or create the necessary documents, and assemble a few packets. A little innovation to get the right people on-board will prevent costly mis-hires and yield a big payoff!

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
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It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

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Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."