Business Systems and Processes.

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Eliminate 8 “System Busters” from Your Business Systems!

Sir Walter Scott said, “It is more than probable that the average man could, with no injury to his health, increase his efficiency fifty percent.”

While that may be true, your people don’t intend to be inefficient; they just do what comes naturally in the work environment YOU provide. If they have to jump over hurdles, most won’t complain, but you’ll pay extra for each jump. Let me explain.

Business Obstacle

In every business system or process, there is the potential for “system busters,” “speed bumps,” or “time traps” that drag down system performance, add to human error, reduce quality, and increase labor costs. You need to put on your System Thinker’s hat, identify these termites that are eating away profit, and exterminate them.

Below are eight such system busters to look for:

  1. Physical impediments create a waste of time and effort (e.g., an obstructed aisle; clutter; things hard to find; piles; messes; unsafe or uncomfortable work conditions; general disorganization).
  2. Extra movement from a poor layout of work areas and walking distance adds time to complete a task. When this is multiplied by many people over the course of a year, it can be very costly (e.g., printer at the far end of an office; poorly laid-out production area or warehouse; unnecessary steps in a process).
  3. Distractions are small interruptions that cause people to lose focus on the task at hand. Continuity and momentum are disrupted. These can be big time-wasters and the source of mistakes (e.g., workers look up to see people coming and going; personal telephone calls; excessive talking with co-workers; surfing the Internet).
  4. Mistakes and rework require a duplication of effort and lost time that could be spent more productively (e.g., handling rejects on an assembly line; processing returned merchandise; researching data entry errors; returning to a job site to fix a problem).
  5. Downtime is a major interruption to system flow. A system or process stops because another system is dependent upon breaks down (e.g., needed supplies don’t arrive on time; power outage; corrupted or lost computer file; work stalled at a bottleneck). Every in-basket or pallet of materials waiting to be worked on is in a state of downtime!
  6. Start-stop workflow occurs when people work more than one system or process (job function) and switch between them. This decreases concentration and momentum, increases the risk of operator error, and makes it difficult to measure performance (e.g., shifting production schedules; “multitasking,” “wearing multiple hats,” or being “spread too thin”).
  7. Complexity, incompetence, or confusion can make it difficult for people to follow through on instruction or direction given (e.g., poor documentation; inadequate training; multiple bosses; conflicting priorities; too many choices/options). Keep it Simple!
  8. Unfinished items are a mental and emotional drain, and decrease efficiency (e.g., back-orders, accumulation of tasks, half-finished projects; long to-do lists). The more incomplete items there, the longer the completion time stretches out for each of them. Stay focused on a few things and be a finisher!

Wasted Time is Never Recovered

You can’t eliminate all the speed bumps, time traps, and system busters. However, with the eye of a Systems Thinker, you can cut a lot of wasted time from your operation.

Fix your faulty systems or processes before trying to fix people. The cause of inefficiency is usually because YOU didn’t implement a good business system. Blaming people will often prevent you from uncovering the true source of the problem.

Take a look around your business today. Can you improve the layout, working conditions, or get more organized? Can you reduce rework, downtime, distractions, and complexity? Can you get those half-finished jobs completed? For increased profit, find ways now to reduce and simplify your business operations.

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

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Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."