Business Systems and Processes.

The Systems Thinker Blog

Five Myths about Business Systems!

Many business owners and managers use the word “system” from time to time, but don’t really understand its full implication. Of those business owners who do understand their importance, very few get around to implementing effective business systems in their organization. Why is that? Let’s dispel five myths that might be holding you back.

5 Myths about Business Systems
  1. Systems are for larger companies – It is true that many big companies use system improvement methodologies like Six Sigma, Lean Thinking, the Theory of Constraints, and others. The application of these techniques enables them to be more responsive to customers and more profitable. However, true principles apply to organizations of every size. Your business can profit in the same way by using many of these powerful system-building strategies to cut costs and improve the customer experience.
  2. Systems cost too much money and take too much time – Developing business systems and processes do require a front-end cost and time commitment. However, the cost is much less than the waste and rework that result from not having good systems. Building effective systems is the best use of your time and money, and the most important business activity you can be engaged in. Good operational systems pay for themselves many times over!
  3. The primary purpose of systems is to be better organized – Becoming organized, and doing things in a “systematic” way is always good and will improve any business. However, the real power of systems is taking waste out of the business—eliminating defects and delay—by improving system quality and efficiency. Building good business systems is a learned skill that transcends just getting organized. It is the Master Skill of the entrepreneur and one of the most important business talents you can develop!
  4. “My company runs smoothly; I don’t have much waste” – While many successful companies run reasonably well, most business owners do not see hidden waste and fail to recognize many opportunities for improvement. Owners and managers often “don’t know what they don’t know.” Once you begin to see your business as a Systems Thinker, previously unseen opportunities become crystal clear. You will discover many new ways to remove waste and inefficiencies, please customers, and put more money in your pocket!
  5. Systems are for production and manufacturing processes – We’ve all seen the hum of systems in a manufacturing operation; we don’t as often think about systems in the office or the retail store. However, your business—whatever type—consists entirely of systems and processes—lead generation, hiring, accounting, customer care, purchasing, and the list goes on. Principles of quality, efficiency, and measurement apply as much to the office as they do to a production line. Every business system is subject to the principles that govern success. Learn those principles and your organization can immediately achieve higher levels of performance.

Best Medicine for a Sick Economy

Some people believe that systems are a good thing, but not necessarily essential—WRONG! Effective business systems are vital to every organization! They will dramatically improve your customer loyalty, profitability, and growth, especially during a sluggish economy.

Don’t just work in your business. Start working on your business (Michael Gerber, E-Myth Revisited). In my humble opinion, the best tool for this task is Box Theory™ Software.

Whether you want to start, grow, fix, or franchise your business, creating effective business systems and processes is the only way to do it right.

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."