Business Systems and Processes.

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Frequent Feedback Is Your Key to Employee Motivation!

Did you know that in a three-hour football game, the ball is only in play about 11 minutes? That’s less than the time it takes to boil an egg. During the other 174 minutes of a typical television broadcast, the fans are waiting around for the next snap of the ball! (Wall Street Journal study)

However, as fans, we stay motivated because of the abundance of informational feedback we receive between plays. Our attention is held by replays and game statistics flashed on the television screen. We hear color commentary from announcers, see highlights of other games going on, and learn about the personal lives of players and coaches.

When the ball is in play, we are glued to the action. We get visual feedback from yard markers that indicate our team’s forward progress. We know exactly how far it is for a first down and how many yards to the goal line. The scoreboard constantly reminds us of how our team is performing compared to the rival team. We cheer and boo to make sure the players, coaches and referees get feedback about their performance.

Players and fans receive non-stop feedback throughout the game!

System FeedbackFeedback

Feedback Boosts Performance

Here are three simple things you can do to apply the principle of feedback to the business systems and processes in your operation:

  1. Team members should always know how they are performing in relation to the goal.
  2. System feedback and scorekeeping should be simple and self-administered. Employees should not have to depend on a supervisor to tell them how well they are doing.
  3. To improve performance, increase the frequency of the feedback.

Good employees love to get feedback, whether it comes in the form of vital information, numbers, and statistics, praise, encouragement, recognition, financial incentives, or even high-fives. Positive feedback is far more effective over time than negative. If you find yourself giving negative feedback often, you likely need to improve the business system or get the right people in the job assignments.

Feedback motivates, and is an essential part of high-performance business systems and processes!

Apply this Powerful Principle

Take a close look at your core systems and processes. Do people frequently learn how they are performing in relation to the goal? Do they know when they’ve had an exceptional day or an off-day? Do they continually strive to improve the system and themselves—to better their best? Do you reward employees for a job well done?

Remember: to improve performance, increase the frequency of feedback.

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

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  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
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You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

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It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

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Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."