Business Systems and Processes.

The Systems Thinker Blog

People Are the Most Important System Component!

Mini-Course Day 6: “Fast Start to Systems Thinking”

Let’s talk about people. In most organizations, people are the most important and most expensive business-system components. The best organizations invariably have the best people at all levels. High-performance companies are experts at hiring, developing, and motivating their people. Their human-resource systems shine!

People play a vital role in most operational systems and processes. Knowledge, skills, and attitudes often determine the quality and quantity of system output. Just as a stereo needs the right component parts, high-performance business systems require the right fit of people to jobs.

Jim Collins, in his book “Good to Great,” said, “Those who build great companies understand that the ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people. GET THE RIGHT PEOPLE ON THE BUS FIRST, AND THE WRONG PEOPLE OFF THE BUS. . . .”

Keep in mind: The cost of worker turnover and poor performance is always more than the cost of an effective hiring system.

Put the Right People Into Remarkable Systems

Good systems and processes can leverage ordinary people to produce extraordinary results. They also reduce the company’s dependence on people that come and go—especially the superstars. A systemized work environment increases job satisfaction and boosts productivity. People stay longer and become more valuable to the organization. If you are not satisfied with worker performance, just elevate your business systems and watch your people bloom.

Your employees are deeply influenced by the work environment you provide. Weaker people can become very productive while stronger people can lose their edge, depending on your company culture. The magic really happens when the right people come together with remarkable business systems or processes to create a culture of discipline, enthusiasm, and high-performance results.

“A culture of discipline involves a duality. On the one hand it requires people who adhere to a consistent system; yet, on the other hand, it gives people the freedom and responsibility within the framework of that system” (Jim Collins, “Good to Great”).

Turn Business Systems Into Games and Keep Score

The combination of good people and good systems produces great companies. To get top results, turn your systems into meaningful games. Create fun or competition. Keep score. Give feedback and praise. Celebrate victories. Reward outstanding performance. People work harder at play than they work at work! When you promote fun, your employees will have more energy, self-esteem, enthusiasm, and team spirit. This translates to increased creativity, productivity, and superior customer service.

In my Box Theory™ eCourse, I talk about the time-tested principles for creating a work environment that keeps workers happy, productive, and focused on achieving top results. I touch on training and development, ownership and accountability, teamwork, performance standards and goals, and much more. You’ll learn how inspired and motivated workers enable well-designed systems to hum along, making you money!

The Box Theory™ Gold software is also a great tool for creating job descriptions, setting up teams, and documenting company and system policies. The return on investment in the eCourse and software will happen almost immediately. (NOW FREE) And if you purchase Box Theory Gold™ software by the time you finish this 10-Day Fast-Start Mini-Course, I’m going to give you a discount on the price.

Finally, the Box Theory™ Business Systems Academy is a self-paced workshop that takes you through powerful business principles, software video tutorials, real-world examples, and brainstorming worksheets. You will create your own Organization Blueprint and then begin developing or refining one of your vital business systems.

(NOW FREE) It all comes with a 30-day money-back guarantee. Please take a look at the amazing low prices, and then get started today. This will be one of the best business decisions you have ever made!

Tomorrow we will discuss the one thing that customers expect above all others. If you fail at this, wave good-bye as they head-off to buy from your competition.

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Mini-Course, “Fast-Start to Systems Thinking”

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."