Business Systems and Processes.

The Systems Thinker Blog

System Innovation – You Have Endless Opportunities!

Government systems can be described as the title of a Clint Eastwood western—the good, the bad, and the ugly. I don’t blame the people who work in government for bad systems and processes; they generally adapt to the existing way of doing things. However, if we could infuse public service with Systems Thinking, there would be a dramatic reduction in waste and inefficiency. The government would be more responsive to its customers—US!

Endless Opportunity for Innovation

An Example of System Innovation

Surprisingly, I like the innovative spirit of the Department of Transportation. Over the years, they have created many system improvements that make travel easier and safer, and reduce the cost of highways and fuel consumption. I am sure you have noticed some of these innovations during recent decades.

  • Concrete dividers separate traffic to prevent head-on collisions.
  • Reflective tabs on highways make lanes more visible at night.
  • Recycled tire rubber replaces asphalt surfaces.
  • Commuter lanes incentivize car-pooling.
  • Road grooves create vibration and noise to warn drivers they are outside of the driving lane.
  • Solar-powered street signs charge during the day and illuminate the sign at night.
  • Oversized speed bumps double as school crosswalks, forcing traffic to slow-down where children cross the street.
  • Innovative intersections such as roundabouts and synchronized traffic signals allow flow-through traffic with less stopping and starting.

Each of these innovations has improved our transportation system.

Are you making similar improvements to your core business systems and processes?

Opportunities for System Improvement Abound

Every time you make an improvement to a product, service, or business process—no matter how small—it is an innovation. Put a decorative plant in the office. Improve the wording on a brochure. Revise a system checklist. Update a web page. Eliminate recurring mistakes in a process. Each improvement is an innovation that makes your business better.

Every organization has unlimited possibilities for daily incremental improvements that lead to happier customers and higher profits. If you are not growing and prospering, maybe it’s because you are not focused on the daily improvements—hundreds per year—that will make your business lean, sharp and distinct.

Innovation at the system level in both the public and private sector is what has made the United States of America so prosperous. Other countries are catching up. Those businesses that will be around in the next generation must have a philosophy of continuous improvement to be competitive. It is the primary task of business owners and managers—YOU!

Spend a little time in “The Zone” every day “working on the business, not just in the business” (Michael Gerber, E-Myth Revisited). Discover four business improvement methods you should know about. Hold a business improvement workshop to get your team involved.

Improve and innovate your business systems and processes so that you are unquestionably the best solution for your target market.

Most businesses have one or two exceptional systems that separate them from their competition. What innovative and remarkable business system makes you stand out “like a purple cow in a field of brown cows” (Seth Godin, Purple Cow)?

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."