Business Systems and Processes.

The Systems Thinker Blog

The Primary Purpose of a Small Business Owner!

We all know that most small businesses don’t survive the first few years. Trouble is on the horizon if there is:

  • Low market demand—you have too few customers, or they aren’t buying
  • Undercapitalization—you lack money to do things right, and to grow
  • Undifferentiated strategy—you don’t stand out in a crowded marketplace
  • Difficulty reaching target market—there is no easy, low-cost way to influence customers
  • Superior competition—other companies offer a better deal (see below)
  • Ineffective management—you don’t have the right people or business culture
  • Weak financial model—your gross margin or profit margin is inadequate

Assuming a business is not over-burdened by the above constraints, the most likely reason for lackluster performance—or even failure—is that the owner has not created effective business systems and processes that successfully carry out the mission, strategy, and goals of the organization.

“Engineer” Your Business Systems

The reality is this: Your primary purpose, Mr. or Ms. Business Owner, is not to sell, manufacture, or provide a service. Your true calling is to be an engineer—a business engineer—”one who plans, constructs, or shrewdly manages an enterprise” (Online Dictionary).

Your are a Business Engineer

Much of your day should be spent designing, developing, overseeing, monitoring, and evaluating all the systems and processes that make your organization run smoothly, create value, and generate a profit—the lifeblood of your business.

If you want to be an artisan, a salesperson, or a technician, you should get a job. Building a business is a completely different matter! If you are not the business-engineer type, I hope you have a partner who is, or the budget to hire one.

Your role is to find the right people, create innovative products and services, and develop operational excellence for finding and keeping customers—all with a nice profit left over.

Be the “Best Deal”

Customers are always looking for the best deal. They reward companies that serve them well and allow the others to fail. It is how customers feel about your business as a whole that matters most. Everything—including advertising, product selection, return merchandise policy, courtesy and knowledge of employees, location, price, delivery time, cleanliness, etc.—is what they are choosing. Your entire business is your product, and it must shine throughout. When it does, YOU become the best deal!

Creating effective business systems and processes will elevate your organization and keep customers coming back for more. Are you ready to start engineering your business into something remarkable? It’s not difficult, but it is vital to your long-term success!

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

Get Free Information for Creating Better Business Systems and Processes
Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."