Business Systems and Processes.

The Systems Thinker Blog

The Two Critical Purposes of Your Business Systems!

Many people believe that creating business systems means getting organized and doing things in a methodical way. If you believe this, well, you’re right… sort of. However, you are probably not yet a converted, transformed, and even obsessed Systems Thinker. You’re still looking at systems like most of the world. If you want to tap into the real power of effective business systems and processes, then you need to see them through a different lens.

Systmes Thinker Lens

Let’s take a look at the TWO critical purposes of your operational systems.

Critical Purpose 1: Create Loyal Customers

First, business systems exist to help you find and keep customers. They do this by making you:

  • Better than the competition (You have fewer mistakes, defects, and disappointments that turn customers away.)
  • Faster than the competition (You have better response time, and consistently meet schedules or deadlines.)
  • Cheaper than the competition (You’re able to provide lower prices and more value, precisely because you are better and faster—the primary means of lowering cost).

Your well-run operation—with effective business systems and processes—will give you a competitive edge by attracting more customers and enabling you to consistently meet and exceed customer expectations. Your company will “stand out like a purple cow in a field of brown cows” (Seth Godin, Purple Cow). People would be crazy to buy from anyone else!

You become the best in Your target market because you have the BEST BUSINESS SYSTEMS!

Critical Purpose 2: Eliminate Defects and Delay

Second, business systems exist to squeeze waste out of your operations. They do this by helping you become:

  • Better than before (You have fewer mistakes, errors, and defects to throw away or rework—money down the drain.)
  • Faster than before (You have a less delay, downtime, and inefficiencies that waste time—a costly and unrecoverable resource.)
  • Cheaper than before (Quality and speed reduce cost, making you more competitive and more profitable.)

Your well-run operationwith effective business systems and processeswill create a culture of discipline and excellence, where Results Rule! (Randy Pennington). Employees are happier, productivity increases, costs go down, and profit and cash flow are greatly improved.

You become exceedingly prosperous because you have REMARKABLE BUSINESS SYSTEMS!

Better, Faster, Cheaper

Did you notice that the two critical purposes of your business systems and processes are fulfilled in the same way? When you are better, faster, and cheaper, everyone benefits—customers, employees, and stakeholders.

Good business systems help you rise above the ordinary; they make you extraordinary! There is no other way!

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."