Business Systems and Processes.

The Systems Thinker Blog

The Upside of a Business System Breakdown!

You can’t turn on the news without hearing the word “system” thrown around, mostly related to the breakdown of systems in business and government.

Vehicles are recalled due to faulty component parts. Oil and chemical spills damage the ecosystem. Terrorists get through airport security even when their name is on a no-fly list. Financial systems around the world are in crisis.

When will it ever end? … IT WON”T.

If left alone, systems are in a constant state of breaking down; they decline, decay, and deteriorate. It is Nature’s way.

Natural forest fires rid the land of dead trees and wood on the forest floor. The heat from fire immediately germinates buried seeds, and soon a new forest begins to fill the land.

Forest Fire
The cycle of life—birth to death—not only occurs in nature but there are similar patterns in business, including yours.

In the first few months of the 2008 U.S. financial crisis, sixty-eight banks failed and many small businesses closed their doors. As harsh as it sounds, this is a natural purging of the weakest elements of our economic system.

Companies with inferior products, policies, processes, or management cannot withstand the financial stresses. Companies with better business processes (or who get a bailout because they are “too big to fail”) are able to weather the storms.

In tough times, only the fittest survive, those companies that work daily on building strong and durable business systems and processes.

System Breakdowns Can Be Good

The upside of a system breakdown is that before the system fails completely, innovation can elevate it to a new and better way, a higher level of performance.

In the future, we expect to see vehicles of better quality, policies, technologies, and processes that prevent man-caused disasters, terrorists who are unable to breach security, and economic disasters that are averted. (This assumes that we learn from our mistakes—governments don’t always seem to.)

In your company, customer complaints, low employee morale, poor cash flow, and so forth can always be traced to the breakdown of established business systems.

A crisis, in fact, is a system change trying to take place. It is a scream for help. Reorganizing and reordering the system to a higher level is the only solution to prevent an eventual crash.

Caution: It is human nature when things are generally going well not to notice a breakdown that is occurring by small degrees.

Business systems and processes that are continuously monitored, measured, and improved break down much less often. When they do, the cause is usually beyond the business owner’s control.

The System Thinker’s Edge

Systems Thinkers have a distinct advantage. They understand how things work at the detail level. They see trouble in the early stages. They make timely course corrections. While they can’t prevent every problem, they can minimize harm and overcome setbacks more effectively and faster than most everyone else.

Do you have any broken business systems or processes that are causing you to lose customers and money? Fix them while in the early stages, and save yourself a lot of grief later on!

*****Special Alert: My Retirement is Your Gain*****

To give back to the entrepreneurial community, I HAVE DECIDED TO GIVE AWAY MY VALUABLE SYSTEMS-BUILDING SOFTWARE, ecOURSE, AND OTHER INFORMATION ABSOLUTELY FREE. By filling out the form on this page, you will go directly to a download page. This is not hype. There is no catch. You will receive a software product and a “college equivalent” eCourse on how to develop effective business systems and processes. Customers have been paying for this software and eCourse for fourteen years (see What Cutomers Are Saying).

I will show you how to eliminate business frustrations and make more money by creating remarkable systems and processes that boost customer loyalty, profitability and growth. The application of these strategies has proven to be of great worth for owners of many small and mid-size businesses. Put me to the test!

You will learn the following, and much more:

  • How to become a Systems Thinker and raise your business I.Q. by 80 points—OVERNIGHT.
  • What six elements are found in every great business system.
  • How you can remove waste and inefficiency, and build a results-driven organization.
  • Why good systems and processes are the essential ingredient to start, grow, fix or franchise (replicate) your business.

You have nothing to lose and everything to gain. I will not be trying to sell you because you are getting everything for FREE, much more than I have described here. I won’t be contacting you; however, you can contact me for help with the software or your business at any time. Please browse around my website. If you have any questions, email me, Ron Carroll, at

I hope you enjoy and benefit from this FREE offer. It was a labor of love for me to develop. Becoming a Systems Thinker and using the Box Theory™ methodology will be one of the best decisions you have ever made.

I’ll be cheering you on from my quiet fishing hole in the mountains of Utah.

I want to learn how to create remarkable business systems …

Just Retired
Gone Fishing
Your Lucky Day

It's time for me to focus on other things. Many hours and dollars have gone into my software and written materials over the last fourteen years. Now it's time to give back. This is not a gimmick. There is nothing to buy. I give it all to you for free. If you use the software and apply the principles, you can create a remarkable company. See Below. Have fun!

Turn Your Business Into Money-Making Systems!

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Welcome to the #1 website for helping owners of small to midsize businesses create customer-pleasing, waste-removing, profit-boosting business systems and processes.

Michael Gerber, "E-Myth"

Michael Gerber

"Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant."

W. Edwards Deming, Total Quality Management

W. Edwards Deming

"If you can't describe what you are doing as a process, you don't know what you're doing. . . . 94% of all failure is a result of the system, not people."