Zone_GraphicSpend time in "The Zone" every day working on your business not just in your business (Michael Gerber). Here you will find FREE audio, video, articles, links, and downloads that will stimulate your thinking and teach principles for building more effective business systems and processes. HAVE FUN!

Read PDF: "Get in The Zone"

What is a Process Improvement Manager and Why Do You Need One?

Posted by Ron Carroll on Jul 19, 2018 10:42:33 AM


There is one essential job position that is rarely talked about and almost always ignored by entrepreneurs and small-business owners. Whether it is YOU, a manager or employee (full or part-time, and not necessarily a new hire), someone in your company needs to fill the essential role of a “Process Improvement Manager.” What does this person do to help you build a remarkable business? The article below will benefit small and more established companies. Click the link to download your printable copy (pdf).

What is a Process Improvement Manager and Why You Need One?  (full article with images)

What is a Process Improvement Manager and Why You Need One?  (text only/fewer pages)

Tags: Business Systems, Article, Improvement, Culture, Business Leader

Ten Values of a Systems Thinker

Posted by Ron Carroll on Jul 7, 2010 6:00:00 PM

10 Values of a Systems Thinker

We talk a lot about becoming a Systems Thinker, but what exactly does that mean? If you haven’t already read this one-page document, click the link below to view ten foundational values of a Systems Thinker. Carefully ponder each principle and then apply them to your organization.  The payoff can be enormous!

Click to Discover
"The Ten Values of a Systems Thinker"

To become an accomplished Systems Thinker and developer, Check out my eCourse at:
Box Theory™: Double Your Profit with High Performance Systems and Processes.

Tags: Systems Thinker, Article

Learn How to Do a Business Break-even Analysis

Posted by Ron Carroll on Jun 9, 2010 1:36:00 PM

Business owners who "manage by the numbers" are ahead of the game. One important number to know is the business break-even point. This is the point during the month at which your sales revenue equals total costs. After reaching the monthly break-even point, your business begins to make a profit. The break-even point is not generated by most accounting software, nor is it one that is normally produced by your accountant, but it is an important number for you to know and understand.


Click Here for an Explanation of a Business Break-even Point

Click Here to Learn How to Calculate a Break-Even Point

Click Here to Access a Spreadsheet for Doing a Break-Even Analysis

Tags: Video, Article, Business Measurement

Cleanliness, Organization, Order—Three Qualities of Effective Business Systems!

Posted by Ron Carroll on Jun 3, 2010 9:50:00 AM

Cluttered Office

No matter what kind of business you have, your customer service experience starts with a clean establishment, inside and out. Cleanliness also increases employee morale, safety, and productivity. The truth is that cleanliness and order pay off in a variety of ways.

Get organized. Clean up the clutter. Weed the flowerbeds. Set standards and expectations that everyone can follow. Make Your Business Shine! It's just good business.

See this article to learn the 5 S's of Japanese Lean Thinking. You can take these suggestions to the bank!

Click to Read: "Make Your Business Systems Shine!"

Tags: Article, Lean Six Sigma

I Only Have to Be Asked Once!

Posted by Ron Carroll on May 26, 2010 8:33:00 PM


Wouldn't you agree that a person with good follow-through is an asset to your organization? In this article (pdf) you will learn how to get everyone in your company to excel at this important skill. I recommend you have your employees read the article and discuss it with them. Make exceptional follow-through a part of your company culture. Your customers--and everyone else--will love you for it!

Click to Read or Download pdf

Tags: Article, Culture, Customer Retention

Do You Ask Enough Good Questions?

Posted by Ron Carroll on May 20, 2010 11:08:00 AM

When you meet with customers or staff, one of the best things you can do is ask questions--good questions. Questions show genuine interest and respect for the ideas and opinions of others. If you listen carefully, people often reveal information that will improve your business systems and your bottom line.

Questions are also the best way to teach. In the words of a professional trainer, "To tell is to preach. To ask is to teach."

Chet HolmChet Holmeses, a well-known marketing and sales teacher uses questions very effectively. Check out his three-page article, Creating Great Businesses. Chet gives an example of how he helped one business implement nineteen important improvements, all stemming from a single question.

Click to Read or Download pdf

By the way, a great technique for using questions to uncover the root cause of business problems is applying the 5-Whys Analysis. You can learn how to apply this easy and effective method using the link below. 

5-Whys Problem Solving Tool

Tags: Systems Thinker, Article