Zone_GraphicSpend time in "The Zone" every day working on your business not just in your business (Michael Gerber). Here you will find FREE audio, video, articles, links, and downloads that will stimulate your thinking and teach principles for building more effective business systems and processes. HAVE FUN!

Read PDF: "Get in The Zone"

What is a Process Improvement Manager and Why Do You Need One?

Posted by Ron Carroll on Jul 19, 2018 10:42:33 AM

Process-Improvement-Manager

There is one essential job position that is rarely talked about and almost always ignored by entrepreneurs and small-business owners. Whether it is YOU, a manager or employee (full or part-time, and not necessarily a new hire), someone in your company needs to fill the essential role of a “Process Improvement Manager.” What does this person do to help you build a remarkable business? The article below will benefit small and more established companies. Click the link to download your printable copy (pdf).

What is a Process Improvement Manager and Why You Need One?  (full article with images)

What is a Process Improvement Manager and Why You Need One?  (text only/fewer pages)

Tags: Culture, Business Systems, Business Leader, Improvement, Article

Business Improvement: Better Than a Suggestion Box

Posted by Ron Carroll on Apr 9, 2013 6:20:00 AM

Suggestion Box

Collectively, your employees have a wealth of experience, talent, insight, and creative ideas that could improve your business operations. But, do you have a system to tap into this hidden treasure?

Some companies have tried using a "suggestion box," which typically doesn't work very well. They allow anonymity leading to frivolous suggestions or mean-spirited remarks. They tend to focus on problems, not solutions. They put more work on already busy people; oftentimes no action is taken. Finally, they are not usually set up to reward successful implementation and results.

There is a better way. You can learn more by reading,  "Better Than a Suggestion Box: Tap Into a Wealth of Employee Ideas."

Download the suggestion form below to implement a business system that can add hundreds of improvements and innovations to your business in the coming year.

Suggestions for Business Improvements Form- Microsoft Word (modify to your needs)

Suggestions for Business Improvements Form - pdf (print and go)

Tags: Worksheet, People, Improvement, Innovation, Culture

I Only Have to Be Asked Once!

Posted by Ron Carroll on May 26, 2010 8:33:00 PM

Multi-tasking-Woman

Wouldn't you agree that a person with good follow-through is an asset to your organization? In this article (pdf) you will learn how to get everyone in your company to excel at this important skill. I recommend you have your employees read the article and discuss it with them. Make exceptional follow-through a part of your company culture. Your customers--and everyone else--will love you for it!

Click to Read or Download pdf

Tags: Article, Culture, Customer Retention