No matter what kind of business you have, your customer service experience starts with a clean establishment, inside and out. Cleanliness also increases employee morale, safety, and productivity. The truth is that cleanliness and order pay off in a variety of ways.
Get organized. Clean up the clutter. Weed the flowerbeds. Set standards and expectations that everyone can follow. Make Your Business Shine! It's just good business.
See this article to learn the 5 S's of Japanese Lean Thinking. You can take these suggestions to the bank!